Before you apply, review the published policies: rental criteria explain how applications are evaluated, the application-fees page lists what you'll pay and what it covers, and the pet policy covers animals. Fair housing, accessibility, privacy, and terms round out how your application and data are handled.
The rental-criteria page is the honest pre-check: it publishes the standards applications are screened against so you can self-assess before paying the fee. If something in your history is borderline, ask leasing about it up front.
The application-fees page states the current fee and what it covers — it pays for processing and screening, which happen whether or not the application is approved. Read it before you submit so there are no surprises.
The public site lists every available home with photos, pricing, and details. Each listing page has the actions to ask a question or start an application, and the Contact page reaches the leasing team directly.
Read the guideTwo-step verification asks for a short code from your phone in addition to your password, so someone who learns your password still cannot reach your account, your documents, or your saved payment methods. It is optional — if you never turn it on, you sign in exactly as you do today.
Read the guideYou're in the right place: this Help Center explains how each portal workspace works, and it stays current automatically — every release is checked so new features ship with matching help. Each guide has its own page with steps and common questions. The FAQ page carries your management office's own answers, and when the assistant is enabled you can ask questions conversationally from the launcher.
Read the guideYou sign in with your email and password at the portal login page. New residents and applicants activate their account from the invitation link the office sends. If you forget your password, the reset flow emails you a secure link; some accounts also verify a one-time code at sign-in.
Read the guide